Article Details

Software Implementation of a Healthcare Quality Management System Based on ISO9000 Standards

[ ISSN : 2573-3702 ]

Abstract

Bassam Hussein¹, Hassan Bazzi², Walid Hassan³, Ali Hage-Diab⁴, Amin Haj-Ali⁵, and Hassan Khachfe⁴,⁶*

¹Department of Industrial Engineering, Lebanese International University, Lebanon
²Department of Electrical and Electronics Engineering, Lebanese International University, Lebanon
³Thomson Reuters, Scholarly & Scientific Research Office, Beirut, Lebanon
?Department of Biomedical Engineering, Lebanese International University, Lebanon
?Department of Computer and Communications Engineering, Lebanese International University, Lebanon
?Center for Quality Assurance, Institutional Assessment and Scientific Research (QAIASR), Lebanese International University, Lebanon

Corresponding Author:

Hassan Khachfe, Center for Quality Assurance, Institutional Assessment and Scientific Research (QAIASR), Lebanese International University, Beirut, Lebanon, Email: hassan.khachfe@liu.edu.lb

Keywords: Healthcare; Quality Management System (QMS); Quality Assurance; ISO; Standardization

Abstract

This paper provides a description of an integrated, web-based and fully automated healthcare institution quality management system. The system includes many features and applications that provide better alignment with quality assurance strategy and best practices benchmarks. It is based on a proven design approach that supports and enhances the quality of medical and healthcare services. The different stakeholders are provided with a common framework for designing, implementing, controlling, evaluating and improving these services. The software system is customizable and scalable in the sense that additional functionality based on the needs and requirements of individual institution can be easily implemented or supported.

Citation

Hussein B, Bazzi H, Hassan W, Hage-Diab A, Haj-Ali A and Khachfe H. Software Implementation of a Healthcare Quality Management System Based on ISO9000 Standards. SM J Biomed Eng. 2016; 2(1): 1006.

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Received: 17-Feb-2016

Accepted: 22-Mar-2016

Published: 28-Mar-2016